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FAQs

Methods of payment

We accept all major credit and debit cards that are Uk registered.

Card Details

We do not share any card details with any 3rd party nor do we we store any card details.

Where do you deliver?

We currently deliver to mainland UK.

The recipient wont be in when they arrive?

Our flowers are designed to last up to 24 hours being in the box and we make sure we only choose flowers that can survive this! As soon as they’re popped in water they’ll be blooming in no time!

Do the letterbox flowers fit through a letterbox?

Yes! Our packaging is made to fit through the majority of letterboxes within the UK.

measurements:

18.5cm wide

61cm long

3.8cm deep

Can I pause/cancel my subscription?

We hope you have enjoyed your blooms and that your satisfied with them?

Yes you can pause your subscription at any time! Going away? or want to send them a later Day? No problem just contact our team at [email protected]  and we will process this straight away for you.

Delivery Process

At Royal Bloom we deliver flowers throughout the UK. Our letterbox bouquets are guaranteed to fit through the majority of UK letterboxes, however if the letterbox flowers do not fit and the recipient is not at home the delivery driver will leave a card explaining where they have left the flowers and what time they tried to deliver them. If the driver does not feel there is anywhere save to leave the bouquet they will take them back to the shop where they can rearrange the delivery.

We deliver Monday to Saturday, but do not specify a time on delivery however we guarantee that all orders will be delivered by 5pm of the delivery date.

Local delivery

We now offer same day delivery to Grantham and the surrounding areas (within 15 miles) if ordered before 4pm.

postcodes for same day delivery:

NG31 Ng32 NG33, NG24, NG23, NG34

 

  • Due to special occasions we will deliver valentines day (if falls on a Sunday) mother day and any other special occasions.

Cancellation Policy

Cancellations will be accepted 24 hours within being delivered. Any orders placed or cancelled on a Saturday, Sunday or a bank holiday will be seen as next  working day.

 

 

Nature of flowers

Our bouquets are made to stock availability, due to the event of a supply difficulty we will replace the flowers with an alternative or of equal amount.

Feedback

Due to the nature of flowers they are non returnable. If for any reason you are not happy with your blooms please speak to our team members at [email protected]

I’ve entered the wrong shipping address! 

if you’ve entered the wrong shipping address, just contact us as soon as possible on [email protected]

we can change all the information before the item is dispatched, however if this is done after the process had been dispatched unfortunately we are unable to change this information for you.

We cannot accept responsibility for lost or undelivered items which have been caused from error of  shipping address.